Here are the
My goal is to make your shopping experience as breezy as possible. i want you to relax, kick back and enjoy browsing. I also would like to clarify a few things to help you making buying decisions so here we go, a few policies in place.
-Domestic buyers: I ship via First Class USPS mail. I put delivery confirmation and I also post insurance domestically free of charge. Upgrade on mail such as Priority or Express mail is available at extra charge.
- International buyers: I do not insure for free as it is too costly and I can't be responsible for lost or damaged items. If you would like insurance please contact me and I will find out fees from the Post Office and we can rearrange if you'd like.
Please also know your country regulation on importing and o customs as you are accepting these liabilities to cover related extra fees.
-Once the payment is received I will send your item usually within 4 days. Delivery times will vary according to location.
Refunds, returns & exchanges
- If you need to return an item for any reason you are very welcome to do so, but I ask that you return the item within 7 days of receiving the item and that the item is returned completely free of damage and in original condition.
The buyer is responsible for return shipping fees. Refund will be granted once the item has arrived back to me.
All custom orders are not refundable.
Please contact me first before returning any items.
A NOTE ABOUT JEWELRY CARE
I stand behind the quality the items I make, however wear with care. Avoid bathing with any jewelry or excessively expose it to water and humidity as the finishes may be compromised over time. Please also understand that some jewelry items have wear because of the nature of my aesthetic choice .
A NOTE ABOUT PICTURES
I do my best to describe colors and stone characteristics, as well as take photos in natural sunlight, but some variation may occur due to device settings. This is especially true for beds and gemstones.
If you have additional questions please feel free to contact me, I'll be glad to help.
Copyright © 2019 Lavender Mystic